If the item you oredered is defective in any way, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. The original shipping and handling charges ARE refundable on any defective equipment. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below. Be sure to include you name and order number, or your return authorization number. Thanks! ATOMIC MUSIC 10111A BACON DR. BELTSVILLE, MD 20705